Balance Ease v. Security
It's a delicate balance and frankly, a subjective one but it's important that identity vetting does not become so cumbersome that people don't want to use it, or so easy that it makes no difference in the process. Find the middle ground, and that often depends on what the use case is.
Understand Use Case Sensitivity
Are you signing a multi-million dollar contract? Or perhaps, its something not so consequential. It's imperative that the Identity Assurance you choose correlates to the sensitivity for which it is being used to give help you bring out the best customer experience without stepping on your Cybersec team's toes.
Understand Local Laws & Policies
Which laws do you need to comply to? How are your agreements structured? People often mis-interpret laws to mean something that they don't. Not all laws require local QES, and yet, in some countries, anything other than QES (Qualified Electronic Signatures) may no be enforceable. Get a grasp on your legal landscape to drive digital transformation with confidence.
There can be more than one approach
We've done deployments where different user groups are subject to different identity assurance and authentication policies. This is an ideal way to structure large scale adoption of eSignatures wherein you can drive ease, relevance, security, and practicality in how we enable the ecosystem to adapt to signing digitally.
