Service-Grade vs Solution-Grade
What Changes When the Customer Is a Country
A managed service ships features fast. A national programme demands sovereign control, decade-long roadmaps, and interoperability that survives technology cycles.
Service-Grade
IDPaaS — the enterprise track
- Hosted multi-tenant SaaS
- Per-API billing, no minimums for sandbox
- Quarterly feature cycle, continuous deployment
- SLA-backed managed ops
- Sandbox parity with production
- Self-serve docs & tiered support
Typical engagement: sign up, integrate against sandbox in days, production traffic in weeks.
Explore IDPaaS →Solution-Grade
IDP Solution — the government track
- Sovereign deployment — data stays in-country
- Programme licensing with capability transfer
- Decade-long roadmap commitments
- Full-stack system-integration delivery
- MOSIP / EUDI / W3C / ICAO interoperability
- Source-code escrow, sovereign HSM custody
Typical engagement: briefing → scoping → pilot in a chosen region → multi-year national rollout with capability transfer.
Schedule a briefing →Architecture
One Identity Core. Two Delivery Tracks.
Government programmes consume the same primitives enterprises do — document intelligence, biometrics, gateway, governance, PKI — just packaged, deployed, and governed differently.
Programme Types
From National ID to Mobile Driving License
Six programme shapes the Solution track is delivered against. Components compose — a country running a MOSIP-based national ID can extend it with EUDI-style wallets and an ICAO 9303 ePassport on the same trust fabric.
ePassport & eMRTD
ICAO 9303 compliant electronic passports, MRZ + chip personalisation, country-level signing CA, PKD participation.
Resident Card & Civil Registry
Birth-to-death lifecycle, attribute updates, family linkage. Civil registry integrated with the foundational identifier.
National PKI Hierarchy
Root CA, citizen credential CA, eSign CA, government TLS CA, TSA — the trust fabric every downstream service rests on.
Authentication-as-a-Service
National authentication service — OTP, biometric, certificate-based, PKI-anchored. The way UIDAI offers Aadhaar Auth.
Programme Lifecycle
From Walking In to Service Delivery
The lifecycle every resident moves through — once at enrolment, then repeatedly across decades of service interactions. Each stage signed under the national PKI.
Who Engages With This Track
Identity Programmes Where Decisions Stay With Sovereigns
National ID Authorities
Building or modernising the foundational identity system.
Ministries
Government-wide service-delivery rails — eSign, eDoc, citizen SSO.
Central Banks & Regulators
Defining KYC and eKYC frameworks, hosting eKYC utilities.
Development Banks & UN
World Bank ID4D, UNDP, regional development bank programmes.
Reference Programmes
Where the Approach Has Been Built and Run
Selected references that shape how the Solution track is delivered. Programme details available under NDA on request.
Engagement Model
How a Programme Conversation Tends to Move
1. Briefing
Programme leads, eMudhra solutioning, capability walkthrough.
2. Scoping
Architecture review, residency mapping, integration audit.
3. Pilot
Tightly bounded rollout in chosen region or service.
4. Scale
National rollout, capability transfer, long-term operations.