Client Overview 120,000approvals a year of capacity, fully paperlessUnlimitedworkflows, users and signatures100%hosted in the operator's own cloud11 monthsof evaluation before selectionThe customer operates critical energy infrastructure in the Middle East, under some of the strictest safety and security requirements in any industry. Its engineering, operations and corporate teams process a high volume of approvals. It ran a structured evaluation to find a signing platform it could run entirely within its own environment. The Challenge In a safety-critical organisation, every approval must be traceable, and every system must meet strict hosting and security rules.Paper-based approvalsApprovals moved through printed documents and manual routing, slowing work and making audit harder.Strict hosting rulesThe platform had to run inside the operator's own Azure tenant, not in a shared vendor cloud.Complex organisationWorkflows span many departments, need templates, delegation and reporting, and must link to HR records.The goalPaperless approvals across the organisation, running entirely in its own cloud tenant. The Solution After a demo, RFP, technical evaluation and best-and-final-offer stage, the operator selected emSigner Enterprise.Unlimited workflowsUnlimited workflows, users and signatures, with capacity for 120,000 envelopes a year.Own-tenant deploymentContainer-based deployment in the operator's Azure tenant, with HA production, DR and UAT instances.HRMS integrationAPI integration with the HR system keeps signatories, roles and reporting lines current.Built for daily useTemplates, comments while signing, auto-delegation and department-level reports.What the customer neededHow eMudhra deliveredReplace paper approvalsemSigner Enterprise with unlimited workflowsHost in own environmentContainers in the operator's Azure tenantStay resilientFour instances: production HA, DR and UATKeep signatories currentAPI integration with HRMSGive managers visibilityDepartmental reports and auto-delegation Results What changed for the customerApprovals move through digital workflows instead of paper, with a complete audit trail.The platform runs entirely inside the operator's own cloud tenant.Capacity for 120,000 envelopes a year supports organisation-wide adoption.HR integration keeps workflows aligned with the current organisation structure.Why eMudhraPassed a rigorous evaluationSelected after demo, RFP, technical review and BAFO.Deploy where you needContainers in the customer's own cloud tenant, on-premises or hybrid.Enterprise depthTemplates, delegation, reporting and HR integration as standard.Customer name withheld for confidentiality. About eMudhra eMudhra is a globally trusted provider of digital trust services, offering eSignatures, PKI, Certificate Lifecycle Management, Multi-Factor Authentication and Identity & Access Management solutions. Licensed by the Controller of Certifying Authorities (CCA), India, eMudhra serves 1,000+ enterprises across 40+ countries, helping organisations build secure, compliant and paperless digital ecosystems.