Client Overview 60,000officials protected by multi-factor sign-in10,000certificates from eMudhra's licensed CA1 platformfor access, signing and certificates100%on-premises, under the authority's controlThe customer is a government IT authority that runs shared digital services for public-sector departments. Its systems handle official records and approvals for tens of thousands of officials, and it set out to modernise how those users sign in and how official documents and data are signed, without moving sensitive workloads off its own infrastructure. The Challenge Identity and signing had grown up separately. Officials used different credentials across applications, and digitally signed records relied on a mix of tools that were hard to govern centrally.Password-only accessLarge user populations signing in with passwords alone left critical government systems exposed to credential theft and phishing.Fragmented signingDocument and data signing ran on separate components, so validating signatures and managing certificates took manual effort across teams.Data sovereigntyEvery component had to run on-premises under the authority's control, with long-term support guaranteed.The goalOne on-premises platform for secure access, document signing and certificate issuance, covering 60,000 officials. The Solution eMudhra delivered a converged identity and PKI platform, deployed on-premises under a perpetual licence with five years of support.SecurePass IAM & MFAEnterprise IAM with 60,000 MFA soft tokens, giving every official strong sign-in and central access policy.emBridge signingClient-side and server-side signing for documents and data, embedded directly into departmental applications.emAS signature validationCentral signature authentication and data validation, so every signed record can be verified consistently.Certificates at scale10,000 organisation signing certificates, document-signer certificates and OV SSL certificates from eMudhra's licensed CA.What the customer neededHow eMudhra deliveredStrong authentication for every official60,000 SecurePass MFA soft tokens under one central policySigning inside existing applicationsemBridge client and server-side signing for documents and dataVerifiable, auditable signaturesemAS signature authentication and data validationTrusted certificates from one sourceOrganisation signing, document-signer and OV SSL certificates from eMudhra's CAFull control of infrastructureOn-premises perpetual licence with five years of support Results What changed for the customerOne platform now governs who can access government systems and how official documents are signed.60,000 users authenticate with MFA soft tokens instead of passwords alone.Signing, validation and certificate issuance come from a single trusted provider, removing hand-offs between vendors.All identity and signing infrastructure stays on-premises, in line with the authority's sovereignty requirements.Why eMudhraIdentity + PKI from one vendoreMudhra is both an IAM vendor and a licensed CA, so access and signing share one trust chain.Built for government scaleSecurePass is designed for national programmes with tens of thousands of users.Deploy on your termsOn-premises, perpetual licensing with long-term support.Customer name withheld for confidentiality. About eMudhra eMudhra is a globally trusted provider of digital trust services, offering eSignatures, PKI, Certificate Lifecycle Management, Multi-Factor Authentication and Identity & Access Management solutions. Licensed by the Controller of Certifying Authorities (CCA), India, eMudhra serves 1,000+ enterprises across 40+ countries, helping organisations build secure, compliant and paperless digital ecosystems.