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A Middle East law-enforcement agency brings every certificate under automated control

Government Certificate Lifecycle Management Middle East
Case Study

Client Overview

All zones

connected and isolated networks covered

Automated

issuance and renewal with any CA

3 in 1

production, DR and test on one platform

47-day ready

for shrinking certificate lifetimes

The customer is a large law-enforcement agency that runs critical public-safety and citizen services on its own infrastructure. These services depend on thousands of certificates across connected and isolated networks. Following a formal RFP, the agency chose CertiNext to gain full visibility of its certificates and automate their lifecycle.

The Challenge

For a public-safety agency, a certificate outage can take a citizen service or an operational system offline without warning.

No complete inventory

Certificates from public and private CAs were spread across internal and external systems, with no single source of truth.

Isolated network zones

Some systems run in segregated or air-gapped zones that standard cloud tools cannot reach.

Shrinking lifetimes

Public TLS certificate lifetimes are falling to 200, then 100, then 47 days, so manual renewal will not keep up.

The goal
Complete visibility and automated renewal for every certificate, across every network zone.

The Solution

eMudhra deployed CertiNext on-premises in a high-availability configuration, with dedicated disaster-recovery and test instances.

Unlimited discovery

Scans internal and external networks, connected and isolated zones, and finds certificates from every public and private CA.

Automated issuance & renewal

Unlimited automated issuance and renewal with both private and public CAs, removing manual steps.

Resilient deployment

HA in the primary data centre, a separate DR site and a UAT environment for safe change testing.

Implementation & support

eMudhra handled implementation and integration, with 18 months of support.

What the customer neededHow eMudhra delivered
Find every certificateUnlimited discovery across internal, external and isolated zones
Work with every CAPublic and private CAs managed from one console
Remove manual renewalAutomated, unlimited issuance and renewal
Stay available in a disasterHA production plus dedicated DR and UAT instances
Keep data in-houseFully on-premises deployment

Results

What changed for the customer

  • The agency has one live inventory of every certificate it owns, across all network zones.
  • Issuance and renewal are automated, reducing the risk of expiry-driven outages.
  • Production, DR and test environments run on the same platform and policy.
  • The agency is ready for 100-day and 47-day public certificate lifetimes.

Why eMudhra

  • Built for sovereign environments
    Fully on-premises, including isolated and air-gapped zones.
  • CA-agnostic
    Manages certificates from any public or private CA.
  • Selected through RFP
    Chosen after a formal evaluation by a public-safety agency.

Customer name withheld for confidentiality.

About eMudhra

eMudhra is a globally trusted provider of digital trust services, offering eSignatures, PKI, Certificate Lifecycle Management, Multi-Factor Authentication and Identity & Access Management solutions. Licensed by the Controller of Certifying Authorities (CCA), India, eMudhra serves 1,000+ enterprises across 40+ countries, helping organisations build secure, compliant and paperless digital ecosystems.

Your turn

Build the same outcome for your organization

Talk to our digital trust specialists about applying eMudhra's PKI, eSignature, and identity solutions to your environment.

1,000+ enterprises
50+ countries
100M+ certificates issued