Client Overview 675institutions migrated without disruption75%of certificates issued with zero manual effort30,000+certificates issued in 3.5 months78,000+domains on one platformThe customer is a trust and identity federation that serves universities, colleges and research institutions across North America. Its certificate service gives members SSL/TLS and other certificates under one institutional subscription. It chose CertiNext to replace its legacy provider and prepare members for much shorter certificate lifetimes. The Challenge Moving a national certificate service means moving hundreds of institutions at once, without disrupting campus services.Migration at scaleAccounts, organisations, domain validations, ACME registrations and live certificates all had to move from a legacy provider.Complex structuresMany accounts are groups of universities or departments, needing delegated admins, groups and roles.Shorter lifetimes and research needsMembers need automation for 200, 100 and 47-day certificates, and IGTF profiles for research computing.The goalMove every member institution off the legacy service without disruption, and automate issuance for shorter lifetimes. The Solution eMudhra delivered CertiNext as a dedicated, multi-tenant service for the federation, with its own login, product catalogue and status page.Unlimited certificatesDV, OV, EV, UCC, wildcard and IGTF certificates under one subscription, with S/MIME and code signing as an add-on.Purpose-built migrationA migration tool moved accounts, organisations, SANs and ACME products, with simplified validation for migrated members.Automation everywhereACME, REST API and portal issuance, with domain-validation inheritance across organisations.Governance & enablementGroups, roles and permissions for multi-institution accounts, plus ordering and ACME guides.What the customer neededHow eMudhra deliveredMove members without disruptionPurpose-built migration tool; members moved without disruptionFit complex member structuresAccount and organisation scoping, groups and rolesAutomate for shorter lifetimesACME, REST API and DCV inheritanceServe research computingIGTF certificate profilesPredictable cost for membersUnlimited certificates under one subscription Results What changed for the customerAbout 3.5 months after go-live: more than 500 accounts, 675 organisations and over 11,000 users on CertiNext.Over 30,000 certificates issued.75% of certificates (23,002) issued fully automatically through ACME.More than 78,000 unique domains managed on one platform.199-day certificate profiles were added at the federation's request, helping members prepare for shorter lifetimes.Why eMudhraMigration expertise675 institutions moved in under four months.Automation-firstThree in four certificates issued via ACME.CA + CLM in onePublic issuance and lifecycle management from one provider.Customer name withheld for confidentiality. About eMudhra eMudhra is a globally trusted provider of digital trust services, offering eSignatures, PKI, Certificate Lifecycle Management, Multi-Factor Authentication and Identity & Access Management solutions. Licensed by the Controller of Certifying Authorities (CCA), India, eMudhra serves 1,000+ enterprises across 40+ countries, helping organisations build secure, compliant and paperless digital ecosystems.