Regulator Variety
RBI for banking, SEBI for capital markets, IRDAI for insurance, FATCA for global, PMLA for AML — each with its own KYC rulebook that updates on its own schedule.
Product Sprawl
Savings accounts, current accounts, deposits, loans, cards, demat, NRI — each product needs a slightly different journey, with different document requirements.
Drop-Off Cost
Industry studies put bank onboarding drop-off at 40-60%. Every additional friction point — an unexpected document, a slow OTP, a broken camera — loses revenue.
Periodic Re-KYC Burden
Periodic re-KYC is a regulator mandate — but most banks treat it as a fresh onboarding exercise, frustrating long-standing customers and burning operations cycles.
Audit Evidence Gaps
When the regulator audits, banks scramble to assemble screenshots, logs, and approval emails. Missing evidence turns routine inspections into formal observations.
On-Prem Constraints
Many banks cannot move KYC data to public cloud due to sectoral guidelines. They need a platform that runs cleanly in their data centre — with full feature parity.
Configurable Per Product
One platform, dozens of journeys. Savings accounts get a light flow; corporates get beneficial-owner KYC, board resolutions, and authorised-signatory enrolment — all from the same base.
RBI Video CIP Ready
Built-in V-CIP with active and passive liveness, recording, and the audit evidence pack RBI inspectors expect — ready to switch on for high-value relationships.
DigiLocker + Aadhaar XML
Government-source documents fetched via the consent flow eliminate manual upload and OCR friction — the customer's onboarding journey gets visibly shorter.
Periodic Re-KYC, Done Right
Re-KYC reuses prior identity records and only asks for what has actually changed. A 5-minute experience instead of a 45-minute one.
Bank-Grade Maker-Checker
Two-eyes and three-eyes approval flows with structured reason codes, queue routing, and supervisor takeover — matching how bank ops centres actually work.
On-Prem Deployment
Full feature parity in your own data centre for banks that cannot use public cloud. Same APIs, same evidence packs, same release cadence.