Retail Banking & Consumer Credit

Transform Customer Lending Journeys

Enable instant loan approvals, seamless account opening, and frictionless customer onboarding with compliant digital signatures.

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Digital-First Lending

Accelerate Retail Lending with Seamless Digital Experiences

Today's consumers expect instant approvals and paperless experiences. emSigner enables banks and NBFCs to deliver rapid, compliant lending journeys that convert more customers while reducing operational costs.

80%

Reduction in loan TAT

3x

Improvement in conversion

60%

Cost reduction per loan

100%

Regulatory compliance

Key Use Cases

Comprehensive digital signing solutions for retail banking operations

  • Personal Loan Origination

    Enable end-to-end digital loan processing with instant approvals. Customers can sign loan agreements, KYC documents, and disbursement authorizations from any device with Aadhaar eSign or OTP-based authentication.

    Personal Loan Digital Signing
  • Home Loan & Mortgage Processing

    Streamline complex mortgage workflows with multi-party signing. Handle property documents, co-applicant signatures, and integrated eStamping for state-specific compliance requirements.

    Home Loan Digital Processing
  • Auto Loan & Vehicle Finance

    Accelerate vehicle financing at dealerships with real-time digital signing. Enable hypothecation agreements, insurance assignments, and dealer financing workflows with complete audit trails.

    Auto Loan Digital Signing
  • Credit Card Issuance

    Enable instant credit card approvals with digital agreement signing. Support co-branded card partnerships with automated welcome kit delivery and instant card activation workflows.

    Credit Card Digital Issuance
  • Savings Account Opening

    Transform account opening with Video KYC integrated eSign. Enable customers to open accounts remotely with Aadhaar-based verification and instant account activation.

    Account Opening Digital Process
  • Consumer Durable Finance

    Enable point-of-sale financing with instant credit decisions. Support retail partner integrations, digital mandate registration (eNACH), and automated EMI collection setup.

    Consumer Finance Digital Signing
  • MSME & Business Banking

    Digitize small business lending with GST-linked credit assessment. Enable digital signing of working capital agreements, overdraft facilities, and business account documentation.

    MSME Banking Digital Solutions

Key Capabilities

Purpose-built features for retail lending at scale.

Aadhaar eSign Integration

Aadhaar eSign v2/v3 integration with OTP-based authentication for instant, legally valid signatures across India

Video KYC Integration

Integrated Video KYC with face match, liveness detection, and geo-tagging for complete digital onboarding

eStamping Integration

NeSL-integrated eStamping for loan agreements with automatic duty calculation and state-wise compliance

eNACH & Mandate

Digital mandate registration (eNACH) for automated EMI collection with NPCI-compliant workflows

LOS Integration

Pre-built integrations with leading Loan Origination Systems (LOS) and core banking platforms

Why emSigner for Retail Banking

Built for India-scale consumer lending

Instant Disbursement

Enable same-day loan disbursement with fully digital documentation. No more waiting for physical signatures or document collection.

Mobile-First Experience

Optimized for smartphone signing with WhatsApp delivery, SMS notifications, and intuitive touch interfaces for rural and urban customers.

Regulatory Compliance

RBI-compliant digital lending workflows with built-in audit trails, KYC verification, and tamper-evident documentation.

Reduced Drop-offs

Minimize customer abandonment with seamless signing experiences. Support for resume-later workflows and assisted signing for complex cases.

Fraud Prevention

Multi-factor authentication, face verification, and device fingerprinting to prevent identity fraud and ensure signer authenticity.

Scale Ready

Process millions of loan documents monthly with enterprise-grade infrastructure. Bulk signing and automation for high-volume operations.

Flexible Deployment Options

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Cloud SaaS

Quick deployment with pay-per-use pricing. Ideal for NBFCs and fintechs looking for rapid go-to-market.

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On-Premise

Full data control within your infrastructure. Preferred by large banks with strict data residency requirements.

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Hybrid

Best of both worlds with sensitive data on-premise and signing operations in the cloud.