Client Overview 4 of 4tender bidders chose emSignerUnlimitedsignatures across every branchBank-wideone platform for every departmentFixed costfor 3 years, whatever the volumeThe customer is a major bank in its East African market, with an extensive branch network serving retail and business customers. As part of its digital banking programme, it went to tender for an enterprise signing platform that could be used across the whole bank. The Challenge A bank with a large branch network signs huge numbers of forms, agreements and internal approvals, much of it still on paper.Paper across branchesAccount forms, loan documents and approvals moved between branches and head office on paper.Unpredictable volumesA per-transaction model would make costs hard to forecast as adoption grew across the bank.Bank-wide scopeThe platform had to support many departments and workflows, not one pilot use case.The goalOne bank-wide signing platform, with no limits on transactions or workflows. The Solution The bank ran a competitive tender. All four vendors in contention bid eMudhra's emSigner as their solution, and the bank selected emSigner Enterprise.Unlimited transactionsA three-year licence with unlimited signing transactions, so costs stay predictable as usage grows.Unlimited workflowsDepartments build their own approval and signing flows without extra licensing.Implementation & integrationThe platform was implemented and integrated with the bank's systems.Audit-ready signingEvery signature is time-stamped and recorded for compliance and dispute resolution.What the customer neededHow eMudhra deliveredReplace paper across the bankemSigner Enterprise, bank-widePredictable costUnlimited transactions under a 3-year licenceFlexibility for every departmentUnlimited workflowsFit existing systemsImplementation and integration includedClear audit trailTime-stamped, recorded signing events Results What changed for the customerThe bank has a single enterprise signing platform for branches and head office.Unlimited transactions and workflows remove volume limits on adoption.Costs are fixed for three years, whatever the signing volume.Every signing event is recorded for audit and compliance.Why eMudhraThe market's choiceEvery bidder in the tender proposed emSigner.Unlimited by designNo caps on transactions or workflows.Customer name withheld for confidentiality. About eMudhra eMudhra is a globally trusted provider of digital trust services, offering eSignatures, PKI, Certificate Lifecycle Management, Multi-Factor Authentication and Identity & Access Management solutions. Licensed by the Controller of Certifying Authorities (CCA), India, eMudhra serves 1,000+ enterprises across 40+ countries, helping organisations build secure, compliant and paperless digital ecosystems.