Client Overview 1 identityper employee, across every system1 sign-into every permitted applicationAll systemsbehind strong authenticationAudit-readyproof of who can access whatThe customer is the national regulator for telecommunications, broadcasting and postal services in its East African market. It oversees licensing, spectrum and cybersecurity for the sector, and is expected to model strong security itself. It chose SecurePass to modernise identity and access management (IDAM) for its staff and systems. The Challenge A regulator that sets cybersecurity expectations for an entire sector needs its own access controls to be beyond question.Scattered identitiesStaff accounts were managed separately in each system, so joiners, movers and leavers took manual effort.Password-only accessSensitive licensing and regulatory systems relied on passwords, a common target for phishing.Audit and oversightThe regulator needed a clear record of who has access to what, and why.The goalCentral, governed identity and strong authentication for every staff member and system. The Solution eMudhra deployed several SecurePass IAM modules, integrated them with the regulator's systems and trained its teams.Central identityOne identity store and lifecycle process for every staff member and system account.Single sign-onStaff sign in once to reach the applications their role allows.Multi-factor authenticationStrong authentication options, from push and OTP to PKI and FIDO2, protect sensitive systems.Access governanceRole-based access, reviews and audit logs give a clear view of who can access what.What the customer neededHow eMudhra deliveredManage identities centrallySecurePass identity lifecycleSimplify sign-inSingle sign-on across applicationsStop credential attacksMulti-factor authenticationProve who has accessRole-based access, reviews and audit logsSelf-sufficient teamsImplementation, integration and training Results What changed for the customerStaff and system identities are managed from one platform.Access to regulatory systems is protected by strong authentication.Access rights follow roles and can be reviewed and evidenced.The regulator's own teams are trained to run the platform.Why eMudhraComplete IAM suiteSSO, MFA, lifecycle and governance in one product.Trusted by regulatorsChosen by a national regulator to secure its own staff and systems.Hands-on enablementTraining included as part of delivery.Customer name withheld for confidentiality. About eMudhra eMudhra is a globally trusted provider of digital trust services, offering eSignatures, PKI, Certificate Lifecycle Management, Multi-Factor Authentication and Identity & Access Management solutions. Licensed by the Controller of Certifying Authorities (CCA), India, eMudhra serves 1,000+ enterprises across 40+ countries, helping organisations build secure, compliant and paperless digital ecosystems.