Client Overview 20workflows live on mobile signing100%of signatures carry liveness and location proofUnlimiteddocuments and workflows24x7support for a national programmeThe customer is the national health department of a Southeast Asian country, responsible for health policy, regulation and services across many regions and facilities. Its officials approve documents in offices, hospitals and the field. It chose emSigner to make that signing digital, mobile and legally valid. The Challenge Health officials sign approvals, permits and reports across the country, often away from a desk.Signatories on the moveOfficials work across regions and facilities, so paper approvals cause delays.Proof of who and whereSome approvals need evidence that the right person signed, from the right place.National certificatesSignatures had to use the country's national PKI certificates, stored securely.The goalMobile signing with proof of who signed, and where. The Solution eMudhra deployed emSigner Professional with its mobile app, starting with 20 workflows.Mobile signingThe emSigner mobile app lets officials review and sign from anywhere.Liveness checkConfirms a real, present person is signing, not a photo or replay.Geo-tagging & geo-fencingRecords where each signature happens and can restrict signing to approved locations.Azure Key Vault for national PKINational PKI certificates are stored and used securely in Azure Key Vault.What the customer neededHow eMudhra deliveredSign from anywhereemSigner mobile appConfirm the signer is presentLiveness checkProve and control locationGeo-tagging and geo-fencingUse national certificates securelyNational PKI certificates in Azure Key VaultIntegrate and scaleAPI access, unlimited envelopes and workflows Results What changed for the customerOfficials sign approvals from mobile devices, wherever they work.Each signature carries liveness and location evidence.National PKI certificates are protected in Azure Key Vault.20 workflows are live, with unlimited capacity to add more, plus admin training and 24x7 support.Why eMudhraBuilt for government mobilityMobile signing with liveness and location evidence.Works with national PKIUses the country's own certificates.Unlimited capacityNo caps on envelopes or workflows.Customer name withheld for confidentiality. About eMudhra eMudhra is a globally trusted provider of digital trust services, offering eSignatures, PKI, Certificate Lifecycle Management, Multi-Factor Authentication and Identity & Access Management solutions. Licensed by the Controller of Certifying Authorities (CCA), India, eMudhra serves 1,000+ enterprises across 40+ countries, helping organisations build secure, compliant and paperless digital ecosystems.