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A Southeast Asian government energy department combines secure access and digital signing

Government Identity and Access Management APAC
Case Study

Client Overview

1 provider

for secure access and digital approvals

1 sign-in

to department systems

Paperless

approvals and permits

Fixed cost

on an annual subscription

The customer is a government energy department in Southeast Asia, responsible for energy policy, permits and oversight. Its work involves sensitive data and frequent approvals. It chose eMudhra to secure access to its systems and move signing online, from a single provider.

The Challenge

Energy policy and permitting depend on both secure systems and fast, trusted approvals.

Sensitive systems

Department systems hold policy, permit and infrastructure data that must be protected from credential attacks.

Slow approvals

Paper-based signing slowed permits and internal approvals.

Too many vendors

Running access and signing on separate platforms adds cost and integration effort.

The goal
Secure access and digital approvals from a single trusted provider.

The Solution

eMudhra deployed SecurePass and emSigner Professional together on an annual subscription.

SecurePass SSO

Users sign in once to reach the applications their role allows.

SecurePass MFA

Strong authentication protects sensitive department systems.

emSigner workflows

Approvals, permits and documents move through digital signing workflows.

One provider

Identity and signing come from the same trusted provider.

What the customer neededHow eMudhra delivered
Protect sensitive systemsSecurePass MFA
Simplify accessSecurePass single sign-on
Digitise approvalsemSigner Professional workflows
Reduce vendor sprawlIdentity and signing from one provider
Predictable costAnnual subscription

Results

What changed for the customer

  • Department users reach their systems through SSO with strong authentication.
  • Approvals and permits move through digital signing workflows.
  • Identity and signing run on one provider's trust chain.
  • Costs are predictable under an annual subscription.

Why eMudhra

  • Identity + signing together
    IAM, eSignature and a licensed CA from one provider.
  • Government-ready
    Built for ministry and agency approval workflows.
  • Fast to adopt
    Subscription model with guided deployment.

Customer name withheld for confidentiality.

About eMudhra

eMudhra is a globally trusted provider of digital trust services, offering eSignatures, PKI, Certificate Lifecycle Management, Multi-Factor Authentication and Identity & Access Management solutions. Licensed by the Controller of Certifying Authorities (CCA), India, eMudhra serves 1,000+ enterprises across 40+ countries, helping organisations build secure, compliant and paperless digital ecosystems.

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